Online Portfolio

Commercial performance

People development

Exceptional client experience

Online Portfolio
Online Portfolio

Commercial performance

People development

Exceptional client experience

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Executive Profile

Senior luxury retail leader with over ten years of international experience driving commercial performance, developing teams and delivering exceptional client experiences across premium and luxury environments.

My passion is combining commercial excellence, people development and digital innovation to create high-performing teams and exceptional client experiences. Alongside leading retail operations, I enjoy designing practical business tools, coaching programmes and performance dashboards that simplify decision making and drive sustainable growth.

Core Strengths
Leadership & Coaching

Develop high-performing teams through coaching, mentoring and performance feedback. Passionate about building confidence, accountability and future leaders.

Commercial Strategy

Drive sustainable business growth through KPI analysis, commercial planning and data-led decision making. Experienced in improving YOY performance while maintaining strong productivity, ATV and AUS results.

Business Intelligence

Create dashboards, KPI trackers and reporting tools that improve visibility, simplify reporting and support better commercial decisions across the business.

Luxury Client Experience

Deliver luxury service through personalised consultations, CRM strategies and long-term client relationships that drive loyalty and commercial success.

Innovation

Embrace technology and digital tools to modernise retail operations, support decision-making and continuously improve ways of working.

Career Highlights
10+ YEARS
Luxury Retail Leadership
INTERNATIONAL
Italy • Spain • United Kingdom
BUSINESS INNOVATION
Dashboards • KPI Trackers
2M+
Sales Managed
95% NPS
Rating Achieved
20+
Teams Managed
What people say
“Andrea stands out above every manager I’ve worked with. He leads with empathy, humility and authenticity… Under his leadership, our team consistently achieved and exceeded its goals.”
Fernando Moreno
Fernando Moreno
Sales Professional
“Andrea consistently demonstrated exceptional leadership and coaching skills, paired with incredible attention to detail and a steadfast drive for excellence.”
Gianluca Stamato
Gianluca Stamato
Operations & People Manager
“Andrea was one of the most supportive leaders I’ve ever had… He encouraged me to become the best version of myself.”
Leonora Salas
Leonora Salas
Brand Ambassador
“Andrea is a fantastic manager. Motivating, kind and a pleasure to be around.”
Chynna Guyat
Chynna Guyat
Photographer & Stylist
“Any employee would be lucky to have Andrea as a manager.”
Ana Maria Bonnin
Ana Maria Bonnin
Brand Ambassador
“Andrea believed in me from day one. His leadership, trust, and mentorship played a huge role in my professional growth.”
Cristina Cañellas
Cristina Cañellas
Visual Merchandiser
“Andrea’s leadership, patience, and encouragement made a lasting impact on my professional and personal growth. A true mentor!”
Lilian Fernanda Poveda Sánchez
Lilian Fernanda Poveda Sánchez
Product Designer
Brand Portfolio
Giorgio Armani
Harrods
Selfridges
L’Oreal Luxe
Hugo Boss
Slowear
Sandro Paris
Jimmy Fairly
Zara
Massimo Dutti
Resume
Experience
Business Manager
February ‘26 - Present
Business Manager
Giorgio Armani
  • Driving commercial performance in one of the UK’s highest-profile luxury beauty locations.
  • Delivering exceptional client experiences while building long-term client relationships.
  • Leading KPI execution and CRM strategy to maximise sales opportunities.
  • Coaching and developing the team to consistently achieve commercial targets.
  • Supporting operational excellence and luxury brand standards.
Concession Manager
2021 - 2022
Concession Manager
Sandro Paris
  • Increased concession profitability by 30%.
  • Led a high-performing team while consistently exceeding sales targets.
  • Delivered exceptional luxury client experiences and strengthened brand performance.
Flagship Manager
2016 - 2017
Flagship Manager
Hugo Boss
  • Managed flagship store operations and team performance.
  • Improved commercial KPIs through coaching and operational excellence.
  • Built strong customer relationships that drove repeat business.
2013-2026
Key Achievements
Italy-Spain-UK
  • Increased concession profitability by 30%.
  • Generated almost 300 Google Reviews with a 4.7★ rating.
  • Recommended by 10+ colleagues and direct reports on LinkedIn.
  • Managed teams across Armani Beauty, Jimmy Fairly, Harrods, Sandro Paris, Slowear, Hugo Boss, Massimo Dutti and ZARA flagships.
  • Over 10 years of luxury retail leadership experience.
Education
MBA
2013
MBA
Kingston University - London

Business Administration & Management

Bachelor’s Degree
2011
Bachelor’s Degree
University del Salento - Italy

Built a strong foundation in marketing, communication strategy and consumer behaviour.

Master degree in Web & Graphic Design
2014
Master degree in Web & Graphic Design
PC Academy - Italy

Developed digital design, branding and website development skills, later applied to commercial projects and personal branding.  

Skills
Commercial Skills
  • Commercial Performance
  • Luxury Client Experience
  • People Leadership
  • Retail Operations
Languages
  • Italian
  • English
  • Spanish
  • Lithuanian
Projects
Coaching & Development Handbook
Leadership & Training
OOS Management Tool
Commercial Performance
Event Performance Tracker
Commercial Performance
Sales Activity Tracker
Commercial Performance
Weekly KPI Dashboard
Commercial Performance
BA KPI Dashboard
Commercial Performance
Personal Philosophy
“Where there is a will, there is a way.” Throughout my career, this principle has guided every challenge I have faced. By combining determination, commercial focus and a genuine commitment to developing people, I strive to deliver exceptional results while inspiring those around me.
Andrea Campa
Business Manager - Selfridges
Get in Touch
  • Address: London, United Kingdom
  • Email: andrea.campa@email.com
  • LinkedIn Contact
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